Support

This area is for reporting problems, bugs, sharing ideas for improvement and retrieving lost unlock keys.

Does this concern our game Growtopia? For 24 hour support go to our Growtopia help section!

For all others:

To receive the latest version of any games you've bought with us all you need to do is enter the e-mail

Retrieving the latest version of games you've bought from us:

To receive the latest version of any games you've bought with us all you need to do is enter the e-mail address you used when you made the purchase. (For iPhone games, use iTunes instead)

If your email address has changed, you'll have to email us with your old info and new email address so we can update it.

Email:


Step 1: Just the faqs

Step 2: Snoop around the forums

If you don't find the information you're looking for there, try using the search option in our forums.

Feel free to post a question there too.

Step 3: Email us

If you're still stuck, or need unlock keys replaced, please email us directly so we can answer you personally.

If you don't receive a reply within a day or two, check your spam filter or try emailing us from another address, it might not be getting through.








Robinson Technologies - Support